A Place for Mom Settles Class-Action Lawsuit

Senior care quality standards and ethics seem like something that should go hand-in-hand.  It is important to understand the quality standards for senior home care agencies and also for any senior care company you may work with as a caregiver or senior.

Seattle based A Place for Mom sells leads to assisted living communities and senior home care agencies by hiring 100% commission Advisors who are paid when the senior is placed in a company that has agreed to pay A Place for Mom a placement fee.  However, employees and a court agreed the company was not paying their own employees as they should. 

A Place for Mom settled a federal class-action lawsuit for $1.7 million involving 222 employees in April, 2010.  The suit was filed in 2008 alleging labor violations and uncompensated overtime and delayed commission payments along with unreimbursed job-related expenses.

Caregiverlist provides quality standards for senior home care agencies and the daily prices of nursing homes nationwide, along with by-state senior services to assist seniors and their families to plan for senior care.  Caregiverlist also provides a Career Center with training and employment information and jobs for professional caregivers. , ,

Comments (5) -

  • past advisor

    12/27/2011 3:20:17 PM | Reply

    i am a former advisor and it is all true, A place for mom only cares about the commissions paid to them!!!!!!!!!!!!  i left as soon as i realized!!!!!!!!!

    they r a scam!!!

  • another past Advisor

    5/21/2012 7:05:12 PM | Reply

    Total SCAM!!!  

  • ALF Staff Member

    12/21/2012 3:12:15 AM | Reply

    They rip off assisted living facilities too.  They rake in inquires on their web site, plaster all ALFs with unqualified leads then demand $$ if anyone checks us out on their own. What a Racket!  I hope the ALFs stop working with them and the public checks out ALFs through other sources.

    • J.C.

      4/10/2014 10:02:56 AM | Reply

      Thank you!

  • Chris

    9/24/2014 3:30:17 PM | Reply

    In California as of January 1, 2014, every unused dollar paid by the family to the facility is to be refunded upon that resident's death. Let me first start off by saying that I wholeheartedly agree with this new law. APFM however, does not take this into consideration and all contracts state that if a resident is in the community less than 30 days, the community's referral fee will be "prorated" based on the total number of days. Most referral agencies only want 20% of the first month's rent for stays under 30 days.

    What this means is this: If a resident who lives 10 days in a facility and then passes away, that facility, who provided all the care,  services, and the caregivers who put in the hours, sleepless nights with the resident and their families in the days leading up to death, etc are obligated to pay APFM HALF of what little money the facility makes for that patient.

    All APFM had to do is give information (through mass fax, emails, etc. to local facilities though they say they match families with the perfect communities.)

    APFM's "free" referral services to families is not free at all. Now it will affect the very families they try to place. Very soon, NO FACILITY IN CALIFORNIA will accept a resident, as much as they would want to, who are actively dying IF they are in contract with APFM. All APFM cares about is the bottom dollar. Joan Lunden should be made aware of the type of company she is endorsing.  


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